Technical support plans are customized according to our client’s needs. Each of our clients is treated as an individual company with unique needs. Our goal is to build an individual plan that centers around these particular requirements.
Support ranges from 24 x 365 full hardware, software, and upgrades to normal business hours support, and software only support.
Support also includes remote access support meaning your location is no issue for our support staff. We also do on-site support, equipment repair, equipment replacement, loaner equipment for special events, software upgrade options, unlimited software questions answered, PCI compliance assistance, and so much more.
Competitive and customizable plans for our clients means that you get the most value in support. We like to think of our support as an extension of your business so that you can continue to do what you do best and we work to make your point of sale system run smoothly.